Professional Course

Start your career in IT support

Hands-on training in hardware, operating systems, networking and helpdesk practice - the launchpad into a technology career.

Overview

Job-ready in weeks, not years

Every organisation needs capable IT support. This programme takes motivated beginners to job-ready technicians through practical labs, real ticketing scenarios and interview preparation.

Aligned with CompTIA A+ objectives and taught by working professionals who know what employers actually ask for.

Beginner-friendlyCompTIA A+Hands-onCareer support
  • No experience required - designed for career changers and school leavers.
  • Hands-on labs - real hardware, real tickets, real troubleshooting.
  • Certification aligned - maps to CompTIA A+ exam objectives.
  • Career support - CV coaching, mock interviews and job-search guidance.
Curriculum

What you'll master

Hardware & OS

PC assembly, Windows administration and troubleshooting.

Networking Basics

TCP/IP, Wi-Fi, DNS and connectivity diagnosis.

Helpdesk Practice

Ticketing systems, SLAs and customer communication.

Security Essentials

Malware removal, updates and safe computing.

Cloud Tools

Microsoft 365 administration fundamentals.

Career Prep

Portfolio, CV and interview readiness.

12wkProgramme length
0Prerequisites
85%Placement support
LiveInstructor-led

Ready to accelerate your digital journey?

Speak with our specialists and discover how Jegsplus Solutions can turn your technology challenges into competitive advantages.